Unlock Customer Insights and Drive Real-Time Customer Interaction

Track customer cart activity, understand shopping behavior, and respond to queries with tools built for growing Shopify stores.

Stop Guessing. Start Converting. See What Matters.

Back2Cart helps Shopify store owners track and understand customer cart activity. It shows what products are in each cart, assigns a unique Cart ID to every customer, and captures useful data like page visits and UTM sources. When a customer submits a query, you can see exactly what they were interested in. This makes support faster, clearer, and more effective. Back2Cart is built for both B2B and DTC stores that want better insights, fewer lost sales, and smarter customer conversations.

Insightful Support, Smarter Sales

Everything you need to transform cart data into conversions

Live Cart Queries

Cart queries linked to real customers, complete with cart contents and source data.

Unique Cart IDs

Every cart gets a unique identifier, making customer support conversations seamless and eliminating confusion during checkout assistance.

Customer-Focused Cart Widgets

Add branded support widgets that encourage customers to reach out before abandoning their cart.

Draft Order on One Click

Convert any customer cart to a draft order. Include out-of-stock items. Use for quotes. Apply custom pricing. Handle bulk orders with ease.

Brand-Matched Design

Customize widgets and exit popups to perfectly match your store's style and voice, maintaining brand consistency across all touchpoints.

Analytics & Reports

Access actionable insights about customer behavior, cart performance, and conversion patterns with downloadable reports for deeper analysis.

Dashabord

Real-time Queries

Track your customers' real-time cart activity with ease using our dashboard. Monitor logged-in customer carts for B2B businesses and close sales. Stay informed and boost sales effortlessly.

Cart Model

Convert Cart to Draft Orders

Easily convert customer carts into draft orders to create quotes or resolve issues efficiently, saving time by eliminating the need to manually create orders.

Cart Model

Cart Widgets

Each visitor is assigned a unique cart ID for easy identification, with options for Simple, Modern, and Modern Interactive widgets.

Features Overview

Empower Your Shopify Store with Real-Time Insights"

Convert Draft to Orders

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Cart Page Widget

Choose the widget that works for you

Exit Intent Popup

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Live Customer Cart Details

View Cart Status Of Your Customers

Back2Cart is a Shopify app that enables real-time activity and cart monitoring plus customer engagement. Merchants can convert carts to draft orders, communicate via a unique cart widget, and reduce abandonment with exit-intent popups, all while gaining actionable analytics.